Document Agents
Understand documents through real language comprehension. Recognition of type, content, and context – not template matching. Every extraction verified through the Decision Layer.
Document Agents in detailOn your infrastructure. Under your control.
Building Enterprise AI in Valencia means building for a city in which the tone is set not by banks or tech groups but by supply chains, production planning and logistics. Mercadona, with more than 1,700 stores, is Spain’s largest supermarket chain and runs one of the densest private-label supply chains in Europe from its head office in Tavernes Blanques. Ford Valencia has been producing in Almussafes since the 1970s - the plant is one of the largest Ford sites in Europe. Porcelanosa (ceramics), Lladro (porcelain manufactory) and Consum (cooperative supermarket chain) are further industrial heavyweights. Air Nostrum runs Iberian regional air traffic from Valencia, BP operates one of Spain’s largest refineries in Castellon, and Iberdrola Energia coordinates a substantial share of Spanish solar generation from the greater Valencia area. In recent years the city has additionally grown as a tech location through Marina Valencia and the Lanzadera programme, financed by Mercadona founder Juan Roig.
First, the AEPD and the LOPDGDD (Ley Organica 3/2018) for any processing with personal data. The AEPD enforces particularly strictly at logistics and retail companies, because the volume of customer and employee data is enormous. Mercadona alone moves data from millions of customers and more than 100,000 employees every day - any AI-supported workforce planning must be justifiable under Article 22 GDPR.
Second, AESIA (Agencia Espanola de Supervision de la Inteligencia Artificial) and the EU AI Act, which is directly applicable in Spain. High-risk systems - especially in workforce management, supply chain optimisation and energy generation - will be systematically reviewed from 2026. Building an AI pipeline for workforce management in Valencia means building for a high-risk category and documenting for an AESIA audit from day one.
Third, the CNMV and Banco de Espana for the financing chains between industry and banks. Valencia is not Spain’s banking centre, but the large industrial players sit inside complex working-capital structures. AI-driven cashflow forecasting, credit-risk models and hedging strategies fall under both supervisors. EU AI Act compliance meets financial supervision here.
Mercadona optimises supply chains between hundreds of suppliers, multiple logistics centres and more than 1,700 stores - every AI-supported ordering recommendation directly affects food waste, freshness and margin. The models must remain traceable because supplier and employee compensation depends on them. Ford Valencia plans production of several model ranges in Almussafes with complex supply chains across the Iberian Peninsula - AI models for capacity planning must withstand group audits. Porcelanosa uses computer vision for ceramic quality assurance - every automated rejection decision must be defensible before major customers and suppliers. Iberdrola Energia monitors large-scale solar PV installations across the Valencia and Castilla-La Mancha regions - AI anomaly detection in module performance must be logged in an Audit Trail that stays reviewable for owners and insurers.
Every scenario concerns industrial AI with physical consequences. The Decision Layer provides the architecture that bundles Audit Trail, escalation and Cert-Ready by Design - exactly what the Spanish supervisors want to see at the same time. A Valencian specificity is the Port of Valencia - the largest container port on the Mediterranean and a strategic node for European-Asian trade. Building AI here for freight documentation, customs processing and logistics optimisation means operating under the additional supervisory regime of the Agencia Tributaria and the Aduanas authority. The Audit Trail must be not only GDPR-compliant but also customs-traceable, often across several languages and jurisdictions.
Gosign handles Valencian projects out of the Barcelona office (gosign.es) with Spanish-speaking project managers and engineers. The AVE Barcelona-Valencia connection runs in roughly three and a half hours, similar by car depending on traffic - monthly on-site meetings at Mercadona in Tavernes Blanques, at Ford Valencia in Almussafes, at Porcelanosa and inside Marina Valencia are a standard part of every project. Discovery takes place on site with Spanish-speaking domain owners, the compliance function and the Comite de Empresa at the same table. Where needed we bring in Valencian-speaking stakeholders. The local industrial clusters - Agri-Food around Mercadona and Consum, automotive around Ford and its suppliers, ceramics in Castellon - require sector understanding that the Spanish team brings from years of mid-market work on the Iberian Peninsula. Hamburg supplies architectural reviews and the interface into German industrial compliance standards; delivery, direct client contact and the family-business negotiation culture of Valencia sit with the Barcelona team.
Valencia is the ideal market in which to validate industrial AI at full compliance depth without carrying the regulatory friction and cost structure of Madrid. A Cert-Ready by Design pilot built in Valencia produces a reference case that has passed under AEPD, AESIA and EU AI Act standards, and that is then defensible in Madrid, Barcelona and beyond the Pyrenees. Marina Valencia, the Lanzadera programme and the Universitat Politecnica de Valencia supply talent, pilot partners and research linkage.
We bring from the German industrial belt the experience of operating AI in complex supply chains and production systems - with Governance by Design, an Audit Trail and Human-in-the-Loop. Valencia is the right market in which to scale that discipline productively on the Iberian Peninsula. An organisation starting here has a blueprint for any European industrial region with a similar profile - from the Ruhr valley and Lombardy to the Basque Country.
Not because of technology – but because of missing governance. Without clear rules defining who makes which decision, every AI agent stays a pilot project.
That is why we build every agent exclusively with a Decision Layer. It breaks down every business process into individual decision steps and defines for each step: human, rule engine, or AI. No agent goes into production without this layer.
Understand documents through real language comprehension. Recognition of type, content, and context – not template matching. Every extraction verified through the Decision Layer.
Document Agents in detailSteer business processes across multiple systems and decision points. One agent, complete orchestration. Every step in the audit trail.
HR AI AgentsAnswer questions from enterprise knowledge – with source reference, rule version, and validity date. No verified source, no answer.
Knowledge Agents in detailAuditable. Compliant. Enterprise-grade.
Human-in-the-Loop architecturally enforced – not optional
Complete audit trail for every agent decision
GDPR compliant by design – all data on your infrastructure
Works council compatible – agreements as constraints in the Decision Layer
EU AI Act compliant by design – transparency, explainability, human oversight
Model-agnostic – no vendor lock-in, you own the source code
1 week
Process analysis, understand rule sets, prioritise use cases.
3–4 weeks
Productive PoC. One agent, one process, live on your infrastructure.
Continuous
More agents, more processes. Same governance, same auditability.
After 12–18 months, you operate your agents independently. Source code, prompts, and rule sets are yours.
Analysis and insights on enterprise AI, governance, and agent architecture.
Most AI projects fail not because of technology but because nobody defined the rules. Why the operating model matters more than the language model.
The EU AI Act directly affects HR processes. Risk classification, bias monitoring, human oversight - what is now mandatory and how to prepare.
Agent governance is not an IT topic. It's an HR leadership topic. What CHROs need to know before AI agents enter core HR processes.
“Even as a global market leader, you want to keep moving forward. It is reassuring to have the technological expertise and infrastructure experience of Gosign on our side.”
Head of Innovation, Sony Music Entertainment
“Gosign is not just about speed. It's about how much essential work happens in this time.”
Head of Customer Service & Technical Support, Libri GmbH
From our Barcelona office, with on-site presence in Valencia for meetings and workshops as needed.
Logistics and retail (Mercadona, Port of Valencia), technology and startups, public sector. Document Agents for customs and logistics documentation.
4-6 weeks. Discovery: 1 week. Build: 3-4 weeks. On your infrastructure.
Yes. The EU AI Act is directly applicable in Spain. AESIA supervises compliance nationally. Enterprises using high-risk AI must meet transparency and human oversight requirements.
Talk to us about a specific use case in your organisation.
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