How to measure the ROI of AI investments? Effective strategies and tailored solutions
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PUBLISHED ON 31.08.2024
BY Mansoor Ahmad

AI, KPIs, Practical Experience

How can the ROI of AI investments be measured?

“Having your own AI infrastructure is not just a tool, but the basis for recognising the true value of your AI investments and maximising the ROI in a targeted manner.”

Artificial intelligence (AI) is considered a key technology for the future and offers companies numerous opportunities to increase efficiency and optimise processes. But how can the return on investment (ROI) of AI investments be measured? This is one of the key questions that decision-makers ask when considering the use of AI. In this article, we show how companies can evaluate the ROI of AI projects and how a customised AI infrastructure from Gosign maximises the value of your investments.

The ROI of AI: What is measured?

The ROI of an AI investment can be determined by clearly analysing the benefits achieved in relation to the costs. The most important aspects include cost savings resulting from automation and process optimisation. Repetitive tasks that previously took up a lot of time and resources can be completed faster and without errors using AI models, which leads directly to cost reductions. AI can also open up new sales potential, for example through personalised marketing measures, more precise sales forecasts or improved customer experiences, which contribute directly to higher revenues. AI also supports employees through customised assistance systems that are specifically tailored to the needs of individual departments, resulting in greater efficiency and increased productivity. Improvements in quality achieved through the use of AI also contribute to a positive ROI, as they reduce the error rate and increase customer satisfaction.

Measurement methods for the ROI of AI

To make the ROI of AI investments measurable, companies should define specific KPIs (Key Performance Indicators) that are aligned with their respective business objectives. Important KPIs for calculating ROI include the cost per unit before and after AI implementation, with a significant reduction in costs being a strong indicator of a positive ROI. Time savings through automated processes can also be included in the ROI, as the time saved can be monetised. Reducing the error rate and improving quality also have an indirect impact on ROI, as they increase customer satisfaction and strengthen customer loyalty in the long term. The extent to which employees use the AI solutions and how this affects their productivity should also be measured. A high level of user acceptance shows that the AI models effectively support everyday working life and therefore have a positive impact on ROI.

In-house AI infrastructure is essential for precise ROI measurement

Having your own AI infrastructure is essential to be able to precisely measure and optimize the ROI of AI investments. With Gosign, companies not only get a tailor-made AI infrastructure directly on site, but also individually customized analysis and tracking dashboards that are specifically tailored to the needs of your company. These dashboards enable detailed monitoring and evaluation of all relevant data, which serves as the basis for process optimization and measuring the ROI.

Unlike many other providers who often do not work in accordance with GDPR, with Gosign all sensitive data remains safe within your company. Many employees unknowingly send sensitive information to external platforms such as ChatGPT, which poses a high risk. Gosign offers a tailor-made solution that not only ensures the security of your data, but also gives you full control over all processes. Compare the different implementation models in our comparison table to understand the crucial added value of your own AI infrastructure.

The dashboards provided by Gosign enable real-time analysis that allows you to specifically track which process optimizations are taking place and how they directly impact the ROI. Department- and role-based access allows every employee to specifically access relevant information and AI models that support their specific tasks. By interacting directly with the AI ​​models, employees can make informed decisions in seconds, which increases efficiency and further improves the ROI.

Simply implementing Gosign’s AI infrastructure already results in a positive ROI. Use our cost calculator to calculate the immediate savings potential. Since the solution runs on familiar platforms such as Microsoft Azure or Google, training costs are minimal and integration into existing systems is smooth.

Conclusion

Having your own AI infrastructure is crucial to making the ROI of AI investments measurable and optimizable. With customized solutions such as those offered by Gosign, your sensitive data remains safe within the company and you receive precise insights into the efficiency of your business processes. With individually customized dashboards and analysis tools, you can track the success of your AI strategy in real time and improve it in a targeted manner. Use our cost calculator to calculate the immediate savings potential and discover the advantages of having your own AI infrastructure compared to other providers in our comparison table. This not only maximizes the ROI, but also lays the foundation for sustainable growth and long-term business success. Rely on an AI infrastructure that makes your investments valuable and leads your company safely into the digital age.


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Mansoor Ahmad

YOUR CONTACT PERSON

Mansoor Ahmad

As one of the first points of contact at Gosign, I am always in a good mood, closely connected with our tech teams and ready to lead your company safely and purposefully into digital transformation and the AI ​​age.

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